I recently went on a rant against Time Warner cable (hey!, what’s the internet for then?) and went as far to say that I hate them. Within 24 hours of that post, Time Warner’s social media jedi Jeff Simmermon (or as he’s officially known, Director of Digital Communication) had taken care of the problem. This is an amazing testament to the power of the internet and how connected we all really are. I would like to downgrade my “hate” level to just a “dislike.” Thanks Jeff and thanks Time Warner for having the foresight to have a Director of Digital Communications (eliminate the call centers and increase his operating budget and I may even downgrade from the “dislike” status).
Tags: re:rant, Time Warner sucks
